Commercial Support and Services

GONICUS is a German open-source company with more than 16 years of experience on linux and open-source solutions, which offers commercial support and services for enterprises and mission critical systems.

Support

Our support-agreements are based on individual contracts fitting specific needs. Based on SLA our support is available during normal office work hours e.g. 85 and is up to 247. We offer a response time from 8 up to 1 hour. For an individual offer of our support-agreement please get in touch with us.

Maintenance

In order to keep the right performance of your system for your business we also offer customized maintenance. Our services include regular health- and performance-checks improvements. Please get in touch with us for an offer.

Consulting and Customizing

No matter if you are a current or a new user, we provide different consulting services to maximize your experience of Snoovel. Just get in touch with us.